Privacy Policy

Last Updated: October 2, 2026

Effingham Retrievers LLC ("Effingham Retrievers," "we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, purchase products, submit forms, apply for a puppy or scholarship, participate in our community programs, or otherwise communicate with us. It also explains how that information may be used, shared, and protected.

Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, including your name, email address, telephone number, billing or shipping address, order information, custom-order details, puppy application information, scholarship application information, messages submitted through contact forms, photographs or files you choose to provide, and other information necessary to provide a requested product, service, or program.

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring website, general location derived from technical information, and website interaction or analytics data. Cookies and similar technologies may also be used to operate the website, remember preferences, understand website traffic, and improve our services.

How We Use Your Information

We may use personal information to process and fulfill orders, ship products, communicate about purchases or custom orders, respond to questions, process puppy inquiries and applications, coordinate pickups or deliveries, administer scholarships and community-giving programs, maintain business records, improve our website and services, prevent fraud or misuse, and comply with applicable legal, tax, accounting, or regulatory requirements.

Information submitted through a puppy application may be used to evaluate an applicant, communicate about current or upcoming puppies, and complete the puppy-placement process. Information submitted through a scholarship application may be used to determine eligibility, evaluate applications, contact applicants, select recipients, administer awards, and maintain necessary program records.

Online Orders & Payments

When you make a purchase through our website, information necessary to complete the transaction may be processed by our website platform, payment processor, financial institution, or other service providers involved in completing the transaction. Effingham Retrievers does not intentionally collect or store complete payment-card information outside of the systems provided by the applicable payment service.

Order information may be retained as reasonably necessary for customer service, accounting, tax purposes, recordkeeping, dispute resolution, fraud prevention, and other legitimate business or legal purposes.

Shipping & Order Fulfillment

When an order requires shipping or delivery, information necessary to fulfill the order, such as your name, shipping address, email address, telephone number, or other delivery information, may be provided to shipping carriers or other service providers involved in completing your order.

Custom Orders & Uploaded Content

If you submit photographs, logos, names, artwork, wording, designs, or other materials for a custom order, those materials may be accessed and used as necessary to design, produce, communicate about, and fulfill your order. Please do not submit sensitive personal information that is unnecessary for completing the requested product.

Puppy Applications & Inquiries

Puppy applications and inquiries may contain information used to help us evaluate prospective homes and communicate with potential owners. This may include contact information and information voluntarily provided about your household, experience with animals, preferences, and plans for the puppy.

Submitting a puppy application does not give Effingham Retrievers permission to publicly disclose the private personal information contained within the application.

Scholarships & Gives Back Programs

Information submitted in connection with an Effingham Retrievers Scholarship may be used to review applications, determine eligibility, select recipients, contact applicants, verify information when appropriate, administer scholarship awards, and maintain necessary records.

We may share general updates, photographs, donation totals, purchased supplies, deliveries, and other information relating to our Santa Paws Project, animal shelter giving, scholarships, and other community-giving projects. We will make reasonable efforts to protect private information about the individuals we assist and will not publicly identify recipients solely because they received assistance unless appropriate permission has been obtained or disclosure is otherwise permitted by law.

Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to help the website function and better understand how visitors use it. These technologies may collect information such as pages visited, time spent on the website, browser or device information, general traffic sources, and interactions with website features.

Our website is operated using Webnode, which may process certain information necessary to host and operate the website. We may also use analytics, payment, communication, form, or other third-party services. These providers may process information according to their own privacy policies and terms.

Most browsers allow users to manage, block, or delete cookies. Disabling certain cookies may affect the functionality of some portions of the website.

How We Share Information

Effingham Retrievers does not sell your personal information. We may share information with service providers when reasonably necessary to operate our website and business, including website hosting providers, payment processors, shipping carriers, analytics providers, form providers, email or communication services, and other companies that assist us with fulfilling orders or providing requested services.

We may also disclose information when reasonably necessary to comply with applicable law or a valid legal request, protect our rights or property, investigate suspected fraud or misuse, enforce our agreements, or protect the rights and safety of Effingham Retrievers, our customers, or others.

Third-Party Websites & Services

Our website may contain links to third-party websites and services, including Amazon, social-media platforms, payment services, shipping carriers, registries, forms, or other external websites. When you interact directly with a third-party website or service, that company's own terms and privacy practices may apply. Effingham Retrievers is not responsible for the privacy practices, security, content, or operation of independently operated third-party websites and services.

How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected and to meet legitimate business, accounting, tax, legal, fraud-prevention, dispute-resolution, and recordkeeping needs. Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

When personal information is no longer reasonably necessary, we may delete, destroy, or anonymize it as appropriate.

Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

You may contact us to request that we correct or update certain personal information you previously provided. You may also contact us with questions about personal information we maintain about you or request deletion when appropriate.

Certain information may need to be retained when reasonably necessary to complete a transaction, maintain required business or tax records, comply with applicable law, prevent fraud, resolve disputes, or protect our legal rights.

If you receive optional promotional communications from us, you may request to stop receiving them. Transactional or service-related communications concerning an existing order, application, puppy purchase, or other active transaction may still be sent when necessary.

Children's Privacy

Our website and online store are not directed toward children under the age of 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate authorization. If we become aware that personal information from a child under 13 was collected inappropriately, we may take reasonable steps to delete it.

Our Santa Paws and other community-giving programs may benefit children. Participation in or receipt of assistance through these programs does not mean that a child's private personal information will be publicly disclosed.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, business, services, or applicable requirements change. When changes are made, the updated policy will be posted on this page and the "Last Updated" date may be revised. We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Effingham Retrievers handles personal information, please contact us using the contact information provided on our website.

Effingham Retrievers LLC | South Carolina
Website: effinghamretrievers.com

Effective Date: October 2, 2026